Problem-solving with the fishbone technique and the 6M and 5W methods

1. Fishbone Diagram Overview

The Fishbone Diagram is a tool used to identify and analyze the root causes of a specific problem. It helps visualize how various factors contribute to the outcome. The diagram is structured like a fish, with a central spine representing the problem, and the "bones" representing multiple categories of causes.

In the context of problem-solving:

• Categories (bones) help break down complex issues.
• Root causes are identified by systematically analyzing different factors.

2. 6M Method: Categories of Causes

The 6M is widespread in manufacturing and industrial environments but can also be adapted to other fields. These six categories help analyze the potential causes of a problem.